LiveChat Review

Established live chat platform with AI Assist

★★★★★4.5 / 5· Last verified: September 23, 2026

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Starting price$20/agent/mo
Free planNo (14-day trial)
Best forSupport teams

What we like

  • Rock-solid reliability, around since 2002
  • Excellent reporting and agent tools
  • AI Assist drafts replies and summarises chats

What to watch out for

  • No free plan
  • Pricing grows fast as you add agents

Key features

Live chatAI AssistTicketingChatbot (Visual Builder)200+ integrations

Our verdict

Best for teams that live in chat all day. More mature agent tooling than newer rivals, at a higher total cost.

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